
| How can I get good advice |
Good advice is born out of experience.
The Solid Wood Flooring Company has a vast wealth of knowledge to draw upon. With specialist flooring experience stretching back over 25 years, help is always at hand, and if you use our boards we are readily available to help you with your project. Ring 01453 844675 or email your enquiry and your contact details to enquiries@thesolidwoodfloorincompany.com and we will ring you back to discuss your project. Read more in our TechCentre |
| How do I measure my floor |
Unless you are an experienced professional you will need to keep it simple. Using a piece of graph paper is a good idea. Decide your scale (i.e. one square equals 1000mm x 1000mm) Section the floor into as many square or rectangular parts as possible and measure the perimeter of each section. Plot the shapes onto the graph paper. When you have all the dimensions, calculate the widths x breadths, add them up and add 8% for cutting and wasteage. Read more in our TechCentre |
| Is a warranty available and what does it cover |
Warranty with any product can be a contencious issue, because very often conditions outside the control of the supplier can prevail that effect the performance of the product. Clients then become upset and we dont want unhappy customers, so we make it as clear as possible.
During the ordering process we will give you as much help as possible to ensure you get the right product. We will send you an invoice for you to check before you pay. Once delivered you will have the oportunity to check the boards. If anything is wrong we will either replace or take the goods back and refund you.
However ONCE THE BOARDS HAVE BEEN FITTED they are DEEMED TO HAVE BEEN ACCEPTED because once fitted we do not have control of any outside influences. Read more in our TechCentre |