Wooden Flooring Warehouse Facilities and Delivery Procedures.

We use a third party warehouse for delivering and storing our wooden flooring. Brooks transport have dedicated lorries and directly employed drivers (unlike hub systems) so they are more flexible. The cartons are 2200mm long and weigh more than 23 kilograms so you will need assistance unloading. The cartons are shrink wrapped but must not be left in damp conditions, outside or in a garage.

Once we have received payment for you wood floor we send a goods release note which then allows the warehouse to contact you directly by telephone to arrange the delivery. They will arrange a convenient day (Saturday deliveries cost more) but will not be able to give you an exact time. They will try to be as flexible as possible taking account of traffic location etc.  If you wish to contact the warehouse direct to confirm stock availability or anything else the details are as follows:

Brooks Transport Services Limited, Second Avenue, Blueridge Industrial Estate, Halstead, Essex, CO9 2SU Tel: 01787 476624  Fax: 01787 474879  www.brooks-transport.co.uk

Please telephone us to discuss your requirements or send an email with your measurements and location and we will reply with our best price. We always give personal advice and quotes to ensure we meet your requirements so that you can have years of trouble free enjoyment from your floor, which in itself is a big investment. Referrals are our lifeblood.

What can I do if I have a query with my order, delivery or floor

Please call us immediately on 01453 844675 or 07831680206 or email  enquiries@thesolidwoodflooringcompany.com

Any comments are always welcome.

  

Pallets ready for dispatch and a typical size truck so please inform us  if you have restricted access