Dear Claire,
I just wanted to pass on my thanks for the beautiful wood and fantastic service which I have received from your company and also for the recommendation for the floor fitter, who was brilliant. Our floor is now down and it looks amazing – everyone has commented how great it looks. I have put a review on both the “up my street” and “touch Gloucester” websites, as below. I always find personal reviews really helpful when I am choosing products and there is such a wide variety of companies to choose from
You mentioned the cleaning kit – I would be very grateful if you would invoice/send me the lacquered floor cleaning kit which you mentioned – I have had a quick look at the website and I don’t think we need the repair kit at this stage, but if you want to discuss further please do email me back.
Kind regards,
Rebecca
“I have just bought an engineered wood floor from the Solid Wood Flooring Company. They were absolutely outstanding from start to finish. Their prices (particularly the Special Offers) are as competitive as any other company but they are also extremely high quality. The customer service was impeccable and their staff could not have been more helpful. I was given a full, frank and accurate description of their products and services; they went out of their way to speed up the delivery and deliver on our preferred day; and they did not bat an eyelid when I changed my order once I’d paid (I decided I wanted a completely different type of wood). The floor fitter who they recommended for my area (London) was utterly efficient, professional, and has fitted me an amazing floor. Everyone has commented how great it looks. I would not hesitate to recommend this company to anyone. If you live in London, I recommend that you view their display at the Building Centre to see their samples.”




















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