No middlemen and low overheads means low prices for top quality products
Some of our clients have written and some have just emailed, we have included these as a PDF file and all you have to do to see what people think about is double just click on the link. Service and top quality flooring are paramount to our business, clients, and success.
WOODEN FLOOR FITTING FOR OUR FLOORS ONLY: FROM £18 /m2
See our products at the Building Centre, Store Street, London
Click here for a brief guide to our full product range
Testimonial PDF documents. Please just click to see copies of comments for customers who have sent in mails.
From: Mike Porter [mailto:mike@gphealth.co.uk]
Sent: 05 February 2010 16:30
To: Neil Smith
Subject: RE: Invoice 10004855 From Ryder International Limited
Hi Neil
I am writing to say how pleased we are with the quality of the flooring we have just bought from you. Despite a slight hiccup with the delivery (which was resolved very quickly) everything went very smoothly.
We are particularly impressed with the fitter you recommended, Jonny Oehler.
He is a true professional who clearly takes pride in what he does. His craftsmanship is exemplary and his advice was extremely helpful. I will have no hesitation in recommending either your company or Jonny to anyone contemplating having a wooden floor.
I do have a whole (unsplit) pack of the flooring left over and would like to know if there is a process for returning it to you.
Many thanks
Mike Porter
Sent: 21 January 2010 19:50
To: Chris Smith
Subject: RE: Invoice 10004644; From Ryder International Limited
Chris
You processed this order for me before Christmas. The floor is now laid and is fantastic. Can you give me some idea of when I will get the skirting boards please?
Regards
Matt O Meara
Hello Claire,
Just wanted to drop you a note as you recommended Gary and his son Andy to fit
my wooden floor which i purchased from you in november.I d like to say my floor looks beautiful,they were perfectionists and left my house spotless,i also needed 5 new oak
doors fitted and once again they are perfect!
Thankyou for recommending them to me Gary and Andy made no fuss and worked extremley hard and my floor wasnt the most level!
Please ensure that this email is passed onto the director of the solid wood floor
company.
Brgds Rachel Hewlett
Dear Claire,
I just wanted to pass on my thanks for the beautiful wood and fantastic service which I have received from your company and also for the recommendation for the floor fitter, who was brilliant. Our floor is now down and it looks amazing - everyone has commented how great it looks. I have put a review on both the up my street and touch Gloucester websites, as below. I always find personal reviews really helpful when I am choosing products and there is such a wide variety of companies to choose from
You mentioned the cleaning kit - I would be very grateful if you would invoice/send me the lacquered floor cleaning kit which you mentioned - I have had a quick look at the website and I don not think we need the repair kit at this stage, but if you want to discuss further please do email me back.
Kind regards,
Rebecca
I have just bought an engineered wood floor from the Solid Wood Flooring Company. They were absolutely outstanding from start to finish. Their prices (particularly the Special Offers) are as competitive as any other company but they are also extremely high quality. The customer service was impeccable and their staff could not have been more helpful. I was given a full, frank and accurate description of their products and services; they went out of their way to speed up the delivery and deliver on our preferred day; and they did not bat an eyelid when I changed my order once I had paid (I decided I wanted a completely different type of wood). The floor fitter who they recommended for my area (London) was utterly efficient, professional, and has fitted me an amazing floor. Everyone has commented how great it looks. I would not hesitate to recommend this company to anyone. If you live in London, I recommend that you view their display at the Building Centre to see their samples."
From: Fisk, Karen
Sent: 10 November 2009 12:47
To: julie@thesolidwoodflooringcompany.com
Subject: FW: Invoice #10004413; From Ryder International Limited
Thanks Julie,
Ive just paid for the paste via Neil so he is going to arrange the delivery later this week. I just wanted to say we are really delighted with the flooring and are so pleased we chose this product, it looks fantastic and our builder has said it has been a really nice product to work with.
Many thanks for your help.
Karen
Dear Julie,
Just to say thank you for all your assistance over the purchase of our
solid wood floor from you. We have it already. We couldnt wait and
went to Halstead this afternoon. We are delighted, and found the process of buying over the internet, our first time, a very satisfactory process. The Solid Wood Flooring Company and Brook Transport Warehouse were both a pleasure to deal with, and extremely efficient and friendly. We cannot wait to see the floor down, starting 13th July.
Best wishes,
Deirdre and Jerome O Donohoe
From: Paul Fisher [mailto:paul@farsidemusic.com]
Sent: 11 March 2009 07:40
To: Thesolidwoodflooringfitterscompany Ltd
Subject: Re: Mr Paul Fisher-BR3 6PX.pdf - Adobe Reader
Hi Jonard,
thanks for the great job much appreciated..I will
transfer the money tomorrow..I am out all day
today from early but here tomorrow..and thanks to
your excellent guys...
All the best
Paul
When things go wrong we do our best to rectify it immediately as can be seen from the email below
Mia Mackenna [mackenna77@yahoo.co.uk]
Hi Martyn,
Thank you so much for your help, the flooring looks absolutely fantastic
Mia
Hi Martyn
The 8 extra cartons of Maple arrived yesterday. Thank you. Although it has the same batch number as the first delivery and there were some knots there seemed to be slightly less. I am sure I now have enough to complete the project knot free as I initially planned.
Just for the record, I would like to thank you for rectifying this problem. Purchases which go smoothly, when purchased via the Internet, obviously are fine. Purchases that do not go smoothly often lead to problems. I have to say that I am so pleased with the way you and your team, especially Julie, resolved this problem. I am happy to write a testimonial for your company, I will send you a photo when it is completed as well. If anything I would be more likely to recommend your company now than if everything had gone without a hitch.
Kind regards
Kevin
--- On Tue, 11/11/08, Martyn Ryder <martyn@thesolidwoodflooringcompany.com>wrote:
From: Martyn Ryder <martyn@thesolidwoodflooringcompany.com>
Subject: RE: Maple Floor
To: kevin.r.thomas@btinternet.com
Date: Tuesday, 11 November, 2008, 1:57 PM
From MORTON, Scott, GBM
Sent 18 February 2008 18:03
To Julie
Subject RE Scott Morton
Julie
Jonards fitters put our wooden floors in on Saturday. They did an exceptional job and it looks fantastic. Apart from doing a superb job with the fitting, they left the place spotless afterwards.
When you are next in contact with Jonard can you please pass on my thanks to him and his guys. I would not hesitate to recommend him to my friends or family.
Thanks also to you and your colleagues, for all the friendly service and advice you have given me. I have passed on the samples you sent me to a colleague at work, along with my recommendation that he buys from you.
Would you like me to send you some photos of the finished product
Thanks & regards,
Scott
This is an email from one of our designer clients CBS
Hi Mary,
Flooring arrived today client over the moon loved it.
Thanks for all your help, hope we do business again soon.
Kind regards Andy
Another email from another satisfied customer who had the S208
Martyn,
Just thought I would send you a quick picture of the flooring.
The guys have only laid it in the master bedroom area, but it looks great and we are really pleased.
The joiner who is laying it said it is the best flooring he has worked with for a long time.
Will send more soon.
Just thought I would let you know that the bamboo flooring ordered via Barkisland is safely installed and looks very good, much admired already even though the house is not yet finished.
Thanks for your help earlier.
Peter Howgate
Derwent House Farm, Snainton,
Scarborough
YO13 9AE
01723 859 843
0788 197 4691
peter@peterhowgate.com
