Here at the Solid Wood Flooring Company, we believe in providing the best service possible to our clients. Below are some of our clients' own opinions about the dealings with our expert team and the quality of our wood flooring.
"I bought dark/black wood flooring from this company a couple of years ago - very efficient and friendly service. The reason I am writing now is because, two years on, I noticed a bit of wear in the colour in some areas (totally normal) and didn't know exactly what I should be using to top up the colour. I did research online but still wasn't exactly sure if I'd get it right. So I sent an email off to this company and, to be honest, I didn't think I'd get a reply based on the kind of after sales service I have experienced at most places (what I call the "love 'em and leave 'em" approach). I was pleasantly surprised that Rob at this company responded with a very helpful email that not only recommended products but also gave some pros and cons and tips on how to manage any cons from some product choices. That is what I call good service. And for that I will recommend this company to anyone looking to buy wood flooring." Tim Bones.
"We have an excellent rapport with Martyn. It makes such a difference working with a company whose top quality products you can take for granted, who delivers as promised and delivers the wood in tip top condition. Thank you, Martyn, it's a pleasure to work with your team." Tim Hobern, H.S.Woodflooring.
"Thank you for helping us arrange the wooden flooring for our home. Neil and Tim spent a couple of days back in December and finished the last bit of flooring today, they have done a marvellous job. Should anyone ask for a craftsman, I have absolutely no hesitation to recommend them both for being professionals, clean, tidy customer focused and really helpful. I am more than happy to be used as a reference to anyone who is looking to have flooring laid." Mike and Bev
"Even though our floors were fitted over two years ago, they still look as superb as when they were first fitted. We are so pleased with the way they still look - so much so, we now want to extend the flooring into other rooms. Thank you for help!" Mr and Mrs Jones, Gloucestershire.
"We bought a fabulous kitchen floor from you in 2009 and, as is often the case, we had a few off-cuts left over after the installation. Somehow one of these fell into use as a kitchen chopping board and has been bashed about and in and out of hot washing-up water for over 7 years. It is remarkable to me how well it has stood up to this harsh treatment - in particular the immersion in water. A great testament to the quality of the product. We'll be buying from you again!" Mr Howison, Wester-Ross, Highlands
"Hi, I am a very old and happy customer. The Solid Wood Flooring Company supplied and arranged an install of about 350sqm of engineering oak wood at my house in Lincoln, in late 2007 / 2008. I was hoping to get some of the high quality flooring from you, but I am based in New Zealand now and shipment would be very expensive." Anupam.