Technical Library
Free Sample Service
Our advice section is continually being updated as we develop new products for wood flooring. Here, you’ll find information on our company ethos and reasons why we are amongst the top high quality wood flooring suppliers in the U.K. This section also covers our complaints policy and general advice on fitting methods and precautions to follow when fitting certain types of screed.
At The Solid Wood Flooring Company, we’re confident in the quality of all of our products. As manufacturers we sell only our own boards and do not supply our floors to retailers. Keeping our cliental close ourselves we can ensure you have expert advice and service throughout your decision process. Because you can’t see our products in a shop we cover the costs in sending sample pieces directly to you.
If you choose to use our free sample service, we’ll happily send out between 2 to 4 samples at a time. We will post out a full width board, 120mm long in an A4 envelope, first class. With that in mind, please note that if you do order more than 2 then they will be posted separately.
When ordering from our free sample service, please provide as much relevant information as possible. The following details will enable us to give you the best advice and service, as well as the correct product for your project.
- Full name and email address
- Name and address to where we should send the samples
- Telephone number
- Product code of samples required
- When will the wooden flooring be required?
- What is the subfloor? Concrete, old floorboards etc.
- Will there be underfloor heating? If so what type
- Any additional notes
Please note that whilst we are happy to provide samples we do not effect sales by sample. all sales of product are as per our product data sheets and are concluded upon our standard terms and conditions of business.
Architects & Designers
For architects and interior designers we are more than happy to send out a box of free samples to you. The standard box of samples comprises of 80 unique engineered wood floor samples and two product brochures. Please confirm the name of your practise and to whom we should send the samples as they will be sent by UPS usually on a next working day service. Please keep in mind that this package must be signed for.
We can also send out unique coloured oiled samples hand-finished in our Tetbury workshop. We’re always happy to try and match any colour swatch of what you provide us with and then can discuss producing the flooring to meet your exact requirements.
Just email us on info@thesolidwoodflooringcompany.com
Contractors
If you are trying to value engineer a project that has wood flooring or look at offering an alternative from what has been specified please contact us. As manufacturers we can make what you want at very competitive prices for the same product. We generally find we are sometimes more than 25% cheaper than a lot of our competitors due to our manufacturing and raw material sourcing abilities.
Call us between 8.30am to 5.30pm Monday-Friday and 9.30am to 12:30pm Saturdays and Bank Holidays to discuss your needs or simply fill in the contact form on the Contact Us page.
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