www.thesolidwoodflooringcompany.com is a site operated by Ryder International Limited trading as The Solid Wood Flooring Company (“We”). We are registered in England and Wales under company number 5288599 and have our registered office at our registered office at Unit 1 Helena Court Tetbury GL8 8JN. Our main trading address is Unit 1 Helena Court Tetbury GL8 8JN.Our VAT number is 869 8398 36.
We are regulated by the FSC and follow the RPP of the Timber Trade Federation
[We are a limited company.]
We are members of the Timber Trade Federation and Construction Products Association.
Please check this page from time to time to take notice of any changes we made, as they are binding on you.
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at email@example.com
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
If you are a business user, please note that in particular, we will not be liable for:
If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms and conditions of supply.
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. [If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us [and other users of the Site] a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you licence to us are described in the next paragraph (Rights you licence).
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.
The views expressed by other users on our site do not represent our views or values.
When you upload or post content to our site, you grant the following licenses:
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to make any use of content on our site other than that set out above, please contact firstname.lastname@example.org
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.
Are [UK registered] trade marks of Ryder International Limited trading as The Solid Wood Flooring Company.
To contact us, please email email@example.com
Thank you for visiting our site.
How we store and use your information:
By agreeing with our T&Cs you allow us to store your information for the purpose of contacting you regarding your enquiry and potentially your order. We will also use your contact information to occasionally send you information on new products, deals or general follow up procedures. If you have contacted us through our website, your information such as name, address and contact details will be stored on our secure web server. We will also add these details including information on the products you’ve chosen to our desktop-based client database and if a payment order is processed our accounts system. We also keep a record of any payments made including where applicable card payment data. We will not sell on or make freely available your information with the exception of sharing necessary information (such as contact information and delivery notes) with delivery companies. We generally use Brooks Transport Services, UPS, Royal Mail and DHL services. We also print copy invoices for accounts/TAX purposes as well as then ensuring an offline disaster recovery system for the continuity of service. You have the right to request any information we hold about you, though we will require identification and written consent before any information is released. You also have the right to unsubscribe to any communications from us – please note, if you are to contact us again in the future we reserve the right to reinstate your agreement for the capture of data required to assist you such as contact information and product information. We will store information for a period of seven years, after which digital and paper records will be destroyed. If you are a regular customer we may periodically sent out new consent for data gathering forms for you to agree with; the purpose here is purely to provide a better service for our clients.
We are very conscious of our environment and will only supply fully sustainable wood flooring. We are FSC® certified and PEFC™ certified. This section reviews our ethical code of conduct and provides links to our certifications. If you have any more questions on our Responsible Purchasing Policy please call us on 01666 504 015.Find Out More
Questions or comments? If you can’t find the answer to your question on our site or want to leave some feedback, please fill in the form below.