Fitting Information

Covid 19 Update Read More

We are open for business as usual (although there here is nothing usual about this situation) with our transport company (Brooks Transport) who are designated by the government as critical to the covid response. We are still delivering direct to door or site, (however collections or visits to the warehouse are not possible.) Our IT systems allow us to work from home so our staff are protected. Please Call or Email Us for samples or orders. Our factories are back to full capacity and the supply chain is operating effectively which can be seen here. As a trade supplier we have a minimum requirement of 50m2 for any samples and supplies. Please call 01666 504015 if you require less. For Government advice please click here. Even with these steps we have made, we must pull together, support one another, and get through this as a group, a family, and feel proud to say to our wider community we are critical to the Covid-19 response, and we will support it for as long as we are able. Stay safe, stay well, look after yourself, and each other.

The Building Centre will be open fully with the café back and exhibitions in place from Monday 12th April 2021. In the meantime, you can book visits in advance by contacting The Building Centre directly on 020 7692 4000. Please note that we do not have any representatives based at this showroom, but you can call us during your visit to talk through the options on display on 01666 504 015.

The Tetbury showroom is strictly by appointment only, maximum of two people with social distancing and face coverings required. Please call 01666 504 015 to book an appointment.

Fitting Information

Wood flooring is a visually appealing, environmentally friendly floor covering that can last for many years, when planned, fitted and cared for correctly.

Timber flooring must be fitted according to BS 8201:2011 

For advice on how to work with the naturally occuring variations inherent with wood flooring please see our guide The Art of Fitting Wood Floors.


Part of the planning process involves surveying the intended room in order to assure that the correct conditions are met.  All wood is Hygroscopic, so as a material it will absorb moisture into its cell structure.

Before fitting your wood floor, it’s advisable to unpack 20% of the boards and lay them out to see the variation in grain and colour. Matching the knotting and shading is a big part of the fitting process.

A good, professional fitter will merge the colour variation in so the floor looks really natural with lighter and darker colours merging together. Alternatively, you may want all the light boards in one room and darker ones in other rooms, it’s all down to personal taste.

General Considerations:

Before you order your wood floor, it’s important to take the following points into consideration:

  • What traffic the floor be exposed to
  • What heat and moisture the floor will be exposed to
  • Ensure all walls and floors are completely dry
  • The substrate must be flat and smooth
  • Fully test and regulate any underfloor heating 
  • Is it necessary to apply a moisture barrier or damp proof membrane to the substrate before fitting?
  • Where will the boards be stored prior to fitting?
  • Do the boards need acclimatising before fitting? 
  • Is the substrate dry?

Fitting Your Boards:

To minimise stress on the new boards, all substrates should be secure, dry, clean and level.

Allowances must be made for any movement either from the new floor or from the existing structure.

Depending on how the floor is fitted, and what other elements exist (such as underfloor heating), adequate time should be allowed for all elements such as adhesives or oils to mature before the floor is put into use.

Where solid boards are used, if the new floor exceeds 4 linear metres in any one direction, then extra provision for movement should be designed into the floor.

Where engineered boards are used, if the new floor exceeds 8 linear metres in any one direction, then extra provision for movement should be designed into the floor.

After Fitting:

After fitting, your wood flooring should only be cleaned in the manner recommended by The Solid Wood Flooring Company.

Any items that will be sited on the finished wood floor, such as furniture, should have protective pads fitted to their feet to avoid potential damage to the oiled or lacquered finish.