Covid 19 Update Read More

We are open for business as usual (although there here is nothing usual about this situation) with our transport company (Brooks Transport) who are designated by the government as critical to the covid response. We are still delivering direct to door or site, (however collections or visits to the warehouse are not possible.) Our IT systems allow us to work from home so our staff are protected. Please Call or Email Us for samples or orders. Our factories are back to full capacity and the supply chain is operating effectively which can be seen here. As a trade supplier we have a minimum requirement of 50m2 for any samples and supplies. Please call 01666 504015 if you require less. For Government advice please click here. Even with these steps we have made, we must pull together, support one another, and get through this as a group, a family, and feel proud to say to our wider community we are critical to the Covid-19 response, and we will support it for as long as we are able. Stay safe, stay well, look after yourself, and each other.

The Building Centre will be open fully with the café back and exhibitions in place from Monday 12th April 2021. In the meantime, you can book visits in advance by contacting The Building Centre directly on 020 7692 4000. Please note that we do not have any representatives based at this showroom, but you can call us during your visit to talk through the options on display on 01666 504 015.

The Tetbury showroom is strictly by appointment only, maximum of two people with social distancing and face coverings required. Please call 01666 504 015 to book an appointment.

Insurance Claims

It’s easy for property owners and floor fitters to get confused when it comes to whether your wood flooring is covered in your contents or buildings insurance.

At the Solid Wood Flooring company we always recommend gluing your wood floor directly to your subfloor when possible.  This means that your floor is a permanent fixture and therefore, covered in your buildings insurance.

We would only suggest floating a floor in extenuating circumstances, such as acoustic issues.  Should this be the case, then you would have to ensure this was included in your contents insurance, as it’s not a permanent fixture.

An insurance company could ultimately dispute a claim if you had a floated floor and tried to claim under the buildings insurance.  So, always read the small print in your policy and make sure you are covered.

For example: If you had a wood floor in your house that you bought and had fitted £5,000 and it was floated (laid over an underlay); then it may not be insured if you had to make a claim as it would be the same if you tried to claim for a carpet as it’s deemed a non-permanent fixture.