Covid 19 Update Read More

We are open for business as usual with our transport company still delivering direct to door or site. Our IT systems allow us to work from home so our staff are protected. Please call or email us for samples or orders. Our factories are back to full capacity and the supply chain is operating effectively which can be seen here. As a trade supplier we have a minimum requirement of 50m2 for any samples and supplies. Please call if you require less.
For Government advice please click here. We will keep this notice updated.

Insurance Claims

It’s easy for property owners and floor fitters to get confused when it comes to whether your wood flooring is covered in your contents or buildings insurance.

At the Solid Wood Flooring company we always recommend gluing your wood floor directly to your subfloor when possible.  This means that your floor is a permanent fixture and therefore, covered in your buildings insurance.

We would only suggest floating a floor in extenuating circumstances, such as acoustic issues.  Should this be the case, then you would have to ensure this was included in your contents insurance, as it’s not a permanent fixture.

An insurance company could ultimately dispute a claim if you had a floated floor and tried to claim under the buildings insurance.  So, always read the small print in your policy and make sure you are covered.

For example: If you had a wood floor in your house that you bought and had fitted £5,000 and it was floated (laid over an underlay); then it may not be insured if you had to make a claim as it would be the same if you tried to claim for a carpet as it’s deemed a non-permanent fixture.