Storage, Fitting and Maintenance Instructions
Engineered floors are manufactured in accordance with accepted industry standards, which permit a defect tolerance of up to 5%. These variations may be of a manufacturing or natural type (this does not include colour variation). We supply flooring material in accordance with our Product Specification and Data sheets subject to this 5% tolerance PROVIDED that these instructions are followed at all times.
A rich variety of natural wood characteristics such as knots, mineral highlights, pin holes, distinctive differences in colour, and grain configuration provides the truest wood grain texture and detail that nature has to offer. These natural appearances are not construed as defects. Being a natural material, hardwood floors will react to humidity and temperature variations. In high humidity, wood picks up moisture and swells; in low humidity wood releases moisture and shrinks. At some periods of the year splits may temporarily appear between the boards. This phenomenon is normal. Gloss reduction is a normal feature of wear and tear as is fading if exposed to excessive ultra violet light.