Warehouse & Deliveries

We use a third party warehouse for delivering and storing our products. Brooks transport have dedicated lorries and directly employed drivers (unlike hub systems) so they are more flexible. The cartons are 2200mm long and weigh more than 23 kilograms so you will need assistance unloading. The cartons are shrink wrapped but must not be left in damp conditions, outside or in a garage.

Once we have received payment for your order we send a goods release note which then allows the warehouse to contact you directly by telephone to arrange the delivery. They will arrange a convenient day (Saturday deliveries cost more) but will not be able to give you an exact time. They will try to be as flexible as possible taking account of traffic location etc. If you wish to contact the warehouse direct to confirm stock availability or anything else the details are as follows:

Brooks Transport Services Limited, Second Avenue, Bluebridge Industrial Estate, Halstead, Essex, CO9 2SU Tel: 01787 476624 Fax: 01787 474879 www.brooks-transport.co.uk

Please telephone us to discuss your requirements or send an email with your measurements and location and we will reply with our best price. We always give personal advice and quotes to ensure we meet your requirements so that you can have years of trouble free enjoyment from your floor, which in itself is a big investment. Referrals are our lifeblood.

What can I do if I have a query with my order, delivery or floor Please call us immediately on 01666 504015 or 07831680206 or email enquiries@thesolidwoodflooringcompany.com

forklift loading

loading the truck

products in warehouse